At Print Cre8ions, we are passionate about creating custom printed t-shirts that truly represent your unique style. Because each t-shirt is made-to-order, every detail of your design matters. This policy outlines how we handle returns, refunds, and cancellations to ensure you have a seamless and satisfying experience.

Reasons for Returns

We accept return claims exclusively for items that arrive misprinted, damaged, or defective. If your order does not closely match the digital confirmation due to an error on our part, we will gladly reprint your order or issue a refund. Claims must be submitted within 30 days of receiving your product.

Sizing

Custom t-shirts are produced exactly as specified in your order. We strongly recommend reviewing our detailed sizing chart provided on every product page to ensure the best fit. Returns or refunds will not be granted for sizing issues when the product aligns with the guide, even though slight manufacturing variations may occur. If you have any sizing concerns, please reach out to our support team via our “CONTACT US” page, before finalizing your order.

Cancellations

Given the custom nature of our service, cancellations are not generally accepted once production begins. To maintain a quick turnaround and high-quality standards, please ensure all order details are accurate prior to purchase.

Cancellation Timeframe

If you wish to cancel your order, the request must be submitted within 24 hours after order confirmation and before the production process starts. After this window, cancellations cannot be accommodated.

Cancellation Process

To request a cancellation, please email our customer support team at info@printcre8ions.com with your order number and the subject line reading “Cancellation Request for Order [Your Order Number].” Our team will review your request based on the order status and provide a prompt response regarding the cancellation possibility.

Exceptions

Exceptions to our policies are rare and reserved only for situations where a clear error on our part occurs, such as misprints, defective products, or damage incurred during transit. In these cases, we will take full responsibility by offering a full refund or reprinting your order at no additional cost. Please note that supporting documentation or photographic evidence may be required to process your claim.

This comprehensive policy helps ensure transparency and sets clear expectations for our customers while reflecting the custom and precision-driven spirit of Print Cre8ions. If you have any further questions or need additional clarification, feel free to contact us.